RELATED PRODUCT BRANDS
A single source provider of flexible packaging and rigid tray packaging solutions, ProMach serves a variety of industries and applications. With numerous machinery installations worldwide and a vast portfolio of rugged and proven solutions, ProMach offers extensive experience handling a wide range of products in diverse conditions. ProMach consults with customers to identify the ideal package type to fit their unique application for each project, giving customers both choice and flexibility. Many of the world’s most successful brands use ProMach solutions to package their products into bags, pouches, sachets, stickpacks, trays, and more.
EXPLORE OTHER PROMACH BUSINESS LINES
ProMach is your partner from start to finish. Our product brands are grouped into distinct business lines that make the most sense to our customers, covering every function of the production line: Filling, Bottling & Capping, Decorative Labeling, Flexibles & Trays, Pharma, Handling & Sterilizing, Labeling & Coding, Robotics & End of Line, and Systems & Integration.
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Parts Questions
Contact Us:
Paul Whelan
Aftermarket Manager
Phone: 1-888-487-0380
Email: [email protected]
Aftermarket Parts Frequently Asked Questions
How do I order Bartelt machine parts?
To order parts, call 1-888-487-0380 to speak with our aftermarket parts team. For parts requests via email, contact [email protected].
You can also refer to your machine’s manual or contact our parts team for personalized assistance.
Be sure to have your machine’s serial number ready, this helps us accurately identify the correct parts or retrofit components. Don't forget to ask about setting up routine parts ordering to save time and reduce costs.
When can I reach the aftermarket parts team?
Our team is available Monday through Friday, 8:00 AM – 5:00 PM EST.
Can my Bartelt machine do “this…”?
Contact our aftermarket parts team to review your machine’s configuration and past purchases. We’ll help you explore available options and upgrades.
How can I save money on parts?
Ask our team to analyze your previous purchases. We can recommend automatic or routine ordering strategies that save time and reduce shipping costs.
I bought a used Bartelt HFFS machine or cartoner. Can I still get parts and service?
Absolutely! Bartelt provides parts and service for all Bartelt and FLtècnics machines pouching and cartoning equipment.